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Opening hours and delivery deadlines for this month

Opening hours August

Opening hours August

Sunday 19th, probably 9am to 2pm

Monday 20th, 8am to 6pm

Turesday 21st, 8am to 6pm

Wednesday 22nd, 8am to 6pm

Thursday 23rd, 8am to 6pm

Friday 24th, 7am to 2pm

Bank holiday weekend - closed

Turesday 28th, 8am to 6pm

Wednesday 29th, 8am to 6pm

Thursday 30th, 8am to 6pm

Friday 31st, 9.30am to midday

Mail order deadlines

Mail order deadlines

FOR ORDERS PLACED ONLINE AND PAID ONLINE


IF YOU HAVE PAID FOR OUR STANDARD SERVICE

3 to 5 working days.

If you place your order before 2pm Tuesday to Thursday, there's a good chance it will be sent the same day (Royal Mail 2nd class) - many arrive the next day but some take three or four days. Royal Mail deliver on a Saturday but not Sundays or bank holidays.

Friday orders tend to be left until the Monday (Royal Mail 1st class) - delivery then one to two days.

Heavy orders and orders containing chemicals are sent by the courier UPS in 2 to 3 working days - delivery is then the next working day by 5pm.

WE CANNOT SEND CHEMICALS (e.g. acid) BY ROYAL MAIL.


IF YOU HAVE PAID FOR NEXT DAY DELIVERY

Delivery the next working day if we receive payment by 4pm Monday to Thursday, or 11am on Friday (though orders containing chemicals are not sent on a Friday).

It usually takes 5 to 10 minutes for card payments to clear security checks, high-value transactions and overseas orders can take an hour. The courier collects from us at about 4.20pm. Whether we can extend the 4pm deadline depends on whether we can process and pack the order in time, once the payment has cleared security checks.


ORDERS PAID BY BANK TRANSFER

IF YOU HAVE PAID FOR NEXT DAY DELIVERY

Delivery the next working day if we receive payment by 4pm Monday to Thursday, or 11am on Friday.

Personal bank accounts. If you pay by TRANSFER and if you use a high street bank, it takes between 5 minutes and 2 hours for the money to arrive in our account (it is usually closer to 5mns than 2 hours).

Business accounts BILL PAYMENT takes 5 minutes to 2 hours with most banks (usually closer to 5mns than 2 hours); BACS (if it's an 'immediate' payment) takes 1 to 2 days, but do check with your accounts department, some companies 'authorise' the payment the same day but money is only transferred once a month.

The courier collects from us at about 4.20pm; whether we can extend the 4pm deadline depends on whether we can process and pack the order in time, once the payment appears on the bank account.


FOR ORDERS PAID BY CHEQUE OR POSTAL ORDER

There is no NEXT DAY DELIVERY service if you pay by cheque or postal order. We bank cheques on a Friday and they are 'cleared' four working days later (i.e. the following Thursday) so please allow 10 to 14 days for delivery. Postal orders do not need to be cleared, please allow 5 to 10 days for delivery. If you are in a hurry, please pay by card or bank transfer.


OVERSEAS

The posting methods you will be offered (when you check out) will depend on the speed of delivery available for your country. There are usually options for delivery in 3 or 4 days, and for delivery in 1 or 2 weeks.