All
goods remain the property of QUICKTEST until paid for in
full.
(ii) COPYRIGHT
The
content of this site is the copyright of QUICKTEST, who
can be contacted at the address above.
(iii) PRICES
Prices
are inclusive of VAT where applicable.
(iv) ACCEPTANCE OF ORDER
Your
order is subject to availability and to our acceptance.
(v) GUARANTEES
Electronic
items have a QUICKTEST guarantee tab with the date the guarantee
ends (one year unless specifically stated otherwise), removal
of this tab invalidates the guarantee.
Items
bought at Internet auction carry no guarantee whatsoever
and may not be returned unless there was a material error
in the description.
(vi) RETURNS
In the unlikely event of any item not meeting your requirements it may be returned for exchange, credit or refund (your choice). NEW ITEMS must be returned (posted) to us within 14 days, SECONDHAND ITEMS must be returned (posted) within 7 days.
The above does NOT apply if you have bought goods at internet auction, that is the nature of auctions as opposed to buying from us directly, you cannot return them; neither does it apply to wholesale purchases (these are clearly marked both in the paper catalogue and on the web site); neither does it apply to any item that has been purchased at our office or an antiques fair.
Postage and packaging and any incidental expenses (e.g. travelling expenses if you call at the office or entrance fee if you visit us at a fair) are not refundable, if you think this is unfair please do not proceed with this order.
(vii) RETURNED PARCELS / LOST PARCELS / REPLACEMENTS
AND REFUNDS
If nobody is in to take delivery. A courier driver
will leave a yellow card asking you to contact the depot,
he will (if there is time) attempt a second delivery the
same day and will attempt a third delivery the next working
day, and will leave a yellow card each time. A Royal Mail
postman will leave a card offering the following options:
redelivery; delivery to another local address; delivery
to a local Post Office; collection from your local Royal
Mail Sorting Office (most open 7am-7pm, half day Saturday
details will be on the card). If delivery is overdue and
you can't find the card you must contact us or we may not
be able to claim on insurance if it has gone missing in
transit.
Non-delivery:
if the item returned to us. THE COURIER will return
the goods to us on the third working day if they have not
heard from you. You must then pay us £8.50 before
we can send the goods out again. ROYAL MAIL will wait 1
to 2 weeks before returning a Recorded or Special Delivery
item to us, up to 6 weeks for an ordinary 1st or 2nd class
item. BOTH: we send a letter or email asking you to confirm
your address and saying that if you do not respond in 30
days the parcel will be unpacked and the items returned
to stock and you must pay the postage fee again, or any
refund will exclude postage, and after the same 30 days
the items will be offered for sale and supply of your order
will be subject to availability, and these terms apply even
if you do not respond to the letter or email or they are
returned to us unread. After two years we will destroy the
paperwork, then no replacements or refunds are possible.
Non-delivery:
item lost. Special Delivery items usually replaced in
a few days. Recorded Delivery items usually replaced in
a week or two. If you paid the lowest postage rate (for
the cheapest slowest method) please allow 6 to 8 weeks.
The same timescale applies to refunds on goods missing in
transit.
(viii) DELIVERY TIMES
Goods are normally dispatched in 1 to 3 working days of
receipt of payment, for details click
here
(ix)
An acknowledgment is sent by snail mail or email giving
details of dispatch date and dispatch method.
(x) LOCAL TAXES & VAT
The customer is liable for all local taxes, duties and any
VAT in their own country.
