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Opening hours and delivery deadlines for this month

Opening hours for November 2017

Opening hours for November 2017

22nd, Wednesday, 8am to 5.30pm

23rd, Thursday, 8am to 6pm

24th, Friday, 7am to 2pm

25th, Saturday, closed

26th, Sunday, 10am to 2pm

27th, Monday, 8am to 6pm

28th, Tuesday, 8am to 6pm

29th, Wednesday, 8am to 5.30pm

30th, Thursday, 8am to 6pm

Mail order deadlines

Mail order deadlines

FOR ORDERS PLACED ONLINE AND PAID ONLINE

IF YOU HAVE PAID FOR OUR STANDARD SERVICE

The delivery time changes from day to day (from "2 to 3 Days" to "4 to 6 Days") - you will see it when you select the shipping service.

IF YOU HAVE PAID FOR OUR NEXT DAY DELIVERY SERVICE

Delivery the next working day if we receive payment by 4pm Monday to Thursday, or midday on Friday.

It usually takes 5 to 10 minutes for card payments to clear security checks, high-value transactions and overseas orders can take an hour. The courier collects from us at about 4.30pm. Whether we can extend the 4pm deadline depends on whether we can process and pack the order in time, once the payment is confirmed.


ORDERS PAID BY BANK TRANSFER

IF YOU HAVE PAID FOR OUR NEXT DAY DELIVERY SERVICE

Delivery the next working day if we receive payment by 4pm Monday to Thursday, or midday on Friday.

Personal bank accounts. If you pay by TRANSFER and if you use a high street bank, it takes between 5 minutes and 2 hours for the money to arrive in our account (it is usually closer to 5mns than 2 hours). Your bank will not charge you to make the transfer.

Business accounts have more choices: BILL PAYMENT takes 5 minutes to 2 hours with most banks (usually closer to 5mns than 2 hours); BACS (if it's an 'immediate' payment) takes 1 to 2 days; PRIORITY PAYMENT guarantees that the money is transferred the same working day but your bank will charge you for this.

The courier collects from us at about 4.30pm; whether we can extend the 4pm deadline depends on whether we can process and pack the order in time, once the payment appears on the bank account.


FOR ORDERS PAID BY CHEQUE OR POSTAL ORDER

There is no NEXT DAY DELIVERY service if you pay by cheque or postal order. We bank cheques on a Friday and they are 'cleared' four working days later (i.e. the following Thursday) so please allow 10 to 14 days for delivery. Postal orders do not need to be cleared, please allow 5 to 10 days for delivery. If you are in a hurry, please pay by card or bank transfer.


OVERSEAS

The posting methods you will be offered (when you check out) will depend on the speed of delivery available for your country. There are usually options for delivery in 3 or 4 days, and for delivery in 1 or 2 weeks.